Call 01326 240421 to book
Phone lines are only being covered Monday to Friday between 9am and 5pm

VAT Update

From 15th July 2020 until 31st March 2021, the rates will include VAT at 5% as per the Government announcement made on 24th September 2020.

For stays from 1st April 2021 onwards, the rates will include VAT at 20% as per the Government announcement made on 24th September 2020.

2020 & 2021 RATES

Flexible 10% deposit and 72 hour cancellation period for all new bookings up until 22 Dec 2021.

Some Saturday nights will have a minimum two night stay restriction in place.

Flexible 30% deposit and seven day cancellation period for all new bookings from 10 July to 06 Sept 2021

2020 Booking Conditions

For individual reservations we will charge an additional 90% of the quoted rate for the entire stay for any cancellations within 72 hours of arrival. Group bookings are defined as five or more rooms.

For group bookings, we will charge 90% of the total of the rooms cancelled within 14 days of arrival. Any deposits relating to any group rooms cancelled will be non-refundable nor transferrable to another room in the group.

No refunds will be given for failing to take up any component included in the price of your holiday, including meals. 

2020 and 2021 Villa Booking Terms

10% non-refundable deposit will be taken to guarantee your booking at the time of booking.

Pay the balance of the cost two weeks before the holiday is due to start (it should be noted that reminders are not sent out).

Cancellation is 14 days prior to arrival, the full cost of the stay is payable for cancellations within this period.

Please note that rates vary depending on the day of the week and the hotel’s occupancy levels. All rates are inclusive of VAT at the current rate. Rates are per room, per night, based on two adults sharing a room. Interconnecting room rates are for a pair of rooms, per night, for up to two adults.

Children stay for free

Children up to the age of 16 stay for free in their parent’s room – subject to the suitability of the room to take extra beds. Rates are inclusive of breakfast for two adults and children staying in the same room. Children’s meals including breakfast are charged as taken on our special breaks.

Single occupancy of a double/twin room

A discount of £15 applies for single occupancy on a bed and breakfast basis, and £50 on a dinner, bed and breakfast basis.

Dogs

Should you wish to bring your dog with you, there will be a supplement of £15 per dog per night. Please note we can only accept a maximum of two dogs per room, subject to availability.

Pre-authorisations

You will be required to show the debit or credit card used to pay your deposit upon check-in. If the same card cannot be presented on check-in the Reception team may need to refund the original charge and re-take the accommodation charges from a new card.

Polurrian on the Lizard requires all guests to provide a valid credit or debit card upon check-in. The hotel will pre-authorise this card for the full room rate (unless the room rate has been paid in advance), plus £50 per night per room for any additional charges that you may incur during your stay.